The science of service systems
Spohrer, James C.

 

  • The science of service systems
  • Record Type: Electronic resources : Monograph/item
    Title/Author: The science of service systems/ edited by Haluk Demirkan, James C. Spohrer, Vikas Krishna.
    other author: Demirkan, Haluk.
    Published: Boston, MA :Springer Science+Business Media, LLC, : 2011.,
    Description: xxiv, 358 p. :ill., digital ; : 24 cm.;
    Series: Service science: Research and innovations in the service economy,
    Contained By: Springer eBooks
    Subject: Service industries. -
    Online resource: http://dx.doi.org/10.1007/978-1-4419-8270-4
    ISBN: 9781441982704 (electronic bk.)
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