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Service design and delivery
~
Angelis, Jannis.
Service design and delivery
Record Type:
Electronic resources : Monograph/item
Title/Author:
Service design and delivery/ edited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
other author:
Macintyre, Mairi.
Published:
Boston, MA :Springer Science+Business Media, LLC, : 2011.,
Description:
xxii, 169 p. :ill., digital ; : 24 cm.;
Series:
Service science: Research and innovations in the service economy,
Contained By:
Springer eBooks
Subject:
Service industries. -
Online resource:
http://dx.doi.org/10.1007/978-1-4419-8321-3
ISBN:
9781441983213 (electronic bk.)
Service design and delivery
Service design and delivery
[electronic resource] /edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. - Boston, MA :Springer Science+Business Media, LLC,2011. - xxii, 169 p. :ill., digital ;24 cm. - Service science: Research and innovations in the service economy,1865-4924.
ISBN: 9781441983213 (electronic bk.)Subjects--Topical Terms:
201200
Service industries.
LC Class. No.: HD9980.5 / .S47 2011
Dewey Class. No.: 658.8
Service design and delivery
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edited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
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2011.
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Springer Science+Business Media, LLC,
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xxii, 169 p. :
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ill., digital ;
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24 cm.
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Service science: Research and innovations in the service economy,
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Business and Economics (Springer-11643)
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