語系
Goodman, John A.
概要
| 作品: | 2 作品在 1 項出版品 1 種語言 | |
|---|---|---|
書目資訊
Strategic customer service = managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by:
ebrary, Inc.; Goodman, John A.
(書目-電子資源)