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Knapp, Duane E.

Overview

Works:	1 works in 1 publications in 1 languages

Titles

The Brandpromise = how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! / by: Knapp, Duane E. (Electronic resources)

Subjects

Customer services. Brand name products. Customer relations.

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