葛雷勒 ((Gremler, Dwayne D.) )

Overview

Works:	1 works in 1 publications in 1 languages

Titles

服務行銷 by: 葛雷勒 ((Gremler, Dwayne D.) ); 比特納 ((Bitner, Mary Jo) ); 蔡斯特 ((Zeithaml, Valarie A.) ); 黃鵬飛 ; Bitner, Mary Jo ; Zeithaml, Valarie A ; Gremler, Dwayne D (Language materials, printed)

Subjects

顧客關係管理服務業行銷學