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Michelli, Joseph A., (1960-.)

Overview

Works:	3 works in 1 publications in 1 languages

Titles

The new gold standard = 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / by: Michelli, Joseph A., (1960-.) (Electronic resources)

Subjects

Leadership. Total quality management. Corporate culture. Success in business. Customer services.

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