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The ultimate online customer service...

Collier, Marsha.

The ultimate online customer service guide : = how to connect with your customers to sell more! /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The ultimate online customer service guide :/ Marsha Collier.
Reminder of title:	how to connect with your customers to sell more! /
Author:	Collier, Marsha.
Published:	Hoboken, N.J. :Wiley, : c2011.,
Description:	iv, 252 p. :ill. ; : 24 cm.;
Notes:	Includes index.
Subject:	Social media. -
Online resource:	http://catalogimages.wiley.com/images/db/jimages/9780470637708.jpg
ISBN:	9780470637708 (hbk.) :

The ultimate online customer service guide : = how to connect with your customers to sell more! /
Collier, Marsha.

The ultimate online customer service guide :how to connect with your customers to sell more! /Marsha Collier. - Hoboken, N.J. :Wiley,c2011. - iv, 252 p. :ill. ;24 cm.

Includes index.

ISBN: 9780470637708 (hbk.) :NT682

LCCN: 2010036020Subjects--Topical Terms:

159262
Social media.

LC Class. No.: HF5415.5 / .C6225 2011

Dewey Class. No.: 658.8/12

The ultimate online customer service guide : = how to connect with your customers to sell more! /
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245 1 4 $a The ultimate online customer service guide : $b how to connect with your customers to sell more! / $c Marsha Collier.
260 $a Hoboken, N.J. : $c c2011. $b Wiley,
300 $a iv, 252 p. : $b ill. ; $c 24 cm.
500 $a Includes index.
650 0 $a Social media. $3 159262
650 0 $a Internet marketing. $3 73029
650 0 $a Customer services. $3 100627
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