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Street-level bureaucracy = dilemmas ...
~
Lipsky, Michael.
Street-level bureaucracy = dilemmas of the individual in public services /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Street-level bureaucracy/ Michael Lipsky.
Reminder of title:
dilemmas of the individual in public services /
Author:
Lipsky, Michael.
Published:
New York :Russell Sage Foundation, : c2010.,
Description:
1 online resource (xxiii, 275 p.).
Subject:
Social policy. -
Online resource:
Full text available:
ISBN:
9781610446631 (electronic bk.)
Street-level bureaucracy = dilemmas of the individual in public services /
Lipsky, Michael.
Street-level bureaucracy
dilemmas of the individual in public services /[electronic resource] :Michael Lipsky. - 30th anniversary expanded ed. - New York :Russell Sage Foundation,c2010. - 1 online resource (xxiii, 275 p.).
Includes bibliographical references (p. 239-266) and index.
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
ISBN: 9781610446631 (electronic bk.)Subjects--Topical Terms:
82296
Social policy.
LC Class. No.: HV41 / .L53 2010
Dewey Class. No.: 361.301
Street-level bureaucracy = dilemmas of the individual in public services /
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9781610446631 (electronic bk.)
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Street-level bureaucracy
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[electronic resource] :
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dilemmas of the individual in public services /
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Michael Lipsky.
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30th anniversary expanded ed.
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New York :
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c2010.
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(Baltimore, Md. :
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2013)
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Russell Sage Foundation,
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1 online resource (xxiii, 275 p.).
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Includes bibliographical references (p. 239-266) and index.
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The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
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Description based on print version record.
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Social policy.
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Full text available:
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http://muse.jhu.edu/books/9781610446631/
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