Language:
English
繁體中文
Help
回圖書館
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Customer experience = future trends ...
~
Dibeehi, Qaalfa.
Customer experience = future trends and insights /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Customer experience/ Colin Shaw, Qaalfa Dibeehi, Steven Walden.
Reminder of title:
future trends and insights /
Author:
Shaw, Colin,
other author:
Dibeehi, Qaalfa.
Published:
Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan, : 2010.,
Description:
1 online resource (xvii, 199 p.) :ill. :
Subject:
Customer relations - Management. -
Online resource:
http://www.palgraveconnect.com/doifinder/10.1057/9780230291775
ISBN:
9780230291775 (electronic bk.)
Customer experience = future trends and insights /
Shaw, Colin,1958-
Customer experience
future trends and insights /[electronic resource] :Colin Shaw, Qaalfa Dibeehi, Steven Walden. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2010. - 1 online resource (xvii, 199 p.) :ill.
Includes bibliographical references (p. 187) and index.
Experience psychology : the new field and the end of the marketing 4Ps -- Experience psychology research -- Community marketing -- Social media : the birth of new channels to market -- The human social experience -- What drives or destroys a social experience -- The brain's experience-opening the black box -- A neuroexperience safari-approaching the tipping point -- The black box in action -- And so in summary--
ISBN: 9780230291775 (electronic bk.)
Standard No.: 9786613028129
Source: 302812MILSubjects--Topical Terms:
93903
Customer relations
--Management.Index Terms--Genre/Form:
96803
Electronic books.
LC Class. No.: HF5415.5 / .S532 2010eb
Dewey Class. No.: 658.8/12
Customer experience = future trends and insights /
LDR
:02072cmm a2200421Ka 4500
001
130821
003
OCoLC
005
20130621114854.0
006
m o d
007
cr cnu---unuuu
008
160105s2010 enka ob 001 0 eng d
019
$a
709664696
020
$a
9780230291775 (electronic bk.)
020
$a
0230291775 (electronic bk.)
020
$z
9780230247819
020
$z
0230247814
024
8
$a
9786613028129
029
1
$a
AU@
$b
000046932659
035
$a
(OCoLC)712060078
$z
(OCoLC)709664696
035
$a
ocn712060078
037
$a
302812
$b
MIL
040
$a
N$T
$b
eng
$c
N$T
$d
YDXCP
$d
CDX
$d
E7B
$d
UKPGM
$d
OCLCQ
$d
REDDC
$d
OCLCQ
049
$a
TEFA
050
4
$a
HF5415.5
$b
.S532 2010eb
072
7
$a
BUS
$x
018000
$2
bisacsh
082
0 4
$a
658.8/12
$2
22
100
1
$a
Shaw, Colin,
$d
1958-
$3
233696
245
1 0
$a
Customer experience
$h
[electronic resource] :
$b
future trends and insights /
$c
Colin Shaw, Qaalfa Dibeehi, Steven Walden.
260
$a
Houndmills, Basingstoke, Hampshire ;
$a
New York :
$c
2010.
$b
Palgrave Macmillan,
300
$a
1 online resource (xvii, 199 p.) :
$b
ill.
504
$a
Includes bibliographical references (p. 187) and index.
505
0
$a
Experience psychology : the new field and the end of the marketing 4Ps -- Experience psychology research -- Community marketing -- Social media : the birth of new channels to market -- The human social experience -- What drives or destroys a social experience -- The brain's experience-opening the black box -- A neuroexperience safari-approaching the tipping point -- The black box in action -- And so in summary--
588
$a
Description based on print version record.
650
0
$a
Customer relations
$x
Management.
$3
93903
650
7
$a
BUSINESS & ECONOMICS
$x
Customer Relations.
$2
bisacsh
$3
233699
655
4
$a
Electronic books.
$2
local.
$3
96803
700
1
$a
Dibeehi, Qaalfa.
$3
233697
700
1
$a
Walden, Steven.
$3
233698
776
0 8
$i
Print version:
$a
Shaw, Colin, 1958-
$t
Customer experience.
$d
Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2010
$z
9780230247819
$w
(DLC) 2010537151
$w
(OCoLC)466335202
856
4 0
$3
Palgrave Connect
$u
http://www.palgraveconnect.com/doifinder/10.1057/9780230291775
938
$a
YBP Library Services
$b
YANK
$n
3652716
938
$a
Coutts Information Services
$b
COUT
$n
17556854
938
$a
ebrary
$b
EBRY
$n
ebr10454634
938
$a
EBSCOhost
$b
EBSC
$n
359588
994
$a
C0
$b
TEF
based on 0 review(s)
Multimedia
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login