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Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Transforming health care/ Charles Kenney ; foreword by Donald M. Berwick.
Reminder of title:	Virginia Mason Medical Center's pursuit of the perfect patient experience /
Author:	Kenney, Charles.
other author:	Berwick, Donald M.
Published:	Boca Raton :CRC Press, : c2010.,
Description:	1 online resource (xxii, 223 p.)
Subject:	Health services administration - United States. -
Online resource:	http://www.crcnetbase.com/isbn/978-1-56327-375-9
ISBN:	9781439863091 (electronic bk.)

Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /
Kenney, Charles.

Transforming health careVirginia Mason Medical Center's pursuit of the perfect patient experience /[electronic resource] :Charles Kenney ; foreword by Donald M. Berwick. - Boca Raton :CRC Press,c2010. - 1 online resource (xxii, 223 p.)

Includes bibliographical references and index.

1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.

"A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.

ISBN: 9781439863091 (electronic bk.)Subjects--Corporate Names:

268779
Virginia Mason Medical Center.
Subjects--Topical Terms:

103199
Health services administration
--United States.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: RA971 / .K4393 2010eb

Dewey Class. No.: 362.12068

National Library of Medicine Call No.: 2010 N-045

Transforming health care = Virginia Mason Medical Center's pursuit of the perfect patient experience /
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504 $a Includes bibliographical references and index.
505 0 $a 1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.
520 $a "A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.
588 $a Description based on print version record.
610 2 0 $a Virginia Mason Medical Center. $3 268779
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