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Customer-centric knowledge managemen...
~
IGI Global.
Customer-centric knowledge management = concepts and applications /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Customer-centric knowledge management/ Minwir Mallouh Al-Shammari, editor.
Reminder of title:
concepts and applications /
other author:
Al-Shammari, Minwir,
Published:
Hershey, Pa. :IGI Global, : c2012.,
Description:
xv, 315 p. :ill. ; : 29 cm.;
Subject:
Customer relations. -
Online resource:
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
ISBN:
9781613500903 (electronic bk.)
Customer-centric knowledge management = concepts and applications /
Customer-centric knowledge management
concepts and applications /[electronic resource] :Minwir Mallouh Al-Shammari, editor. - Hershey, Pa. :IGI Global,c2012. - xv, 315 p. :ill. ;29 cm.
Includes bibliographical references.
ISBN: 9781613500903 (electronic bk.) Subjects--Topical Terms:
100538
Customer relations.
LC Class. No.: HF5415.5 / .C833 2012e
Dewey Class. No.: 658.4/038
Customer-centric knowledge management = concepts and applications /
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concepts and applications /
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Minwir Mallouh Al-Shammari, editor.
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c2012.
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IGI Global,
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xv, 315 p. :
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ill. ;
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29 cm.
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Includes bibliographical references.
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http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
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