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CRM = redefining customer relationsh...
~
ebrary, Inc.
CRM = redefining customer relationship management /
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
CRM/ Jeffrey Peel.
其他題名:
redefining customer relationship management /
作者:
Peel, Jeffrey.
出版者:
Amsterdam ;Digital Press, : c2002.,
面頁冊數:
xvii, 217 p. :ill. ; : 24 cm.;
標題:
Customer relations - Management. -
電子資源:
An electronic book accessible through the World Wide Web; click to view
CRM = redefining customer relationship management /
Peel, Jeffrey.
CRM
redefining customer relationship management /[electronic resource] :Jeffrey Peel. - Amsterdam ;Digital Press,c2002. - xvii, 217 p. :ill. ;24 cm.
Includes bibliographical references (p. 187-200) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
93903
Customer relations
--Management.Index Terms--Genre/Form:
96803
Electronic books.
LC Class. No.: HF5415.5 / .P43 2002eb
Dewey Class. No.: 658.8/12
CRM = redefining customer relationship management /
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An electronic book accessible through the World Wide Web; click to view
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