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101 activities for delivering knock your socks off service
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
101 activities for delivering knock your socks off service/ Ann Thomas and Jill Applegate.
其他題名:
One hundred one activities for delivering knock your socks off service
作者:
Thomas, Ann,
其他作者:
Applegate, Jill.
出版者:
New York :American Management Association, : c2009.,
面頁冊數:
xiv, 367 p. :ill. :
標題:
Customer relations - Management. -
電子資源:
An electronic book accessible through the World Wide Web; click to view
ISBN:
9780814414446
101 activities for delivering knock your socks off service
Thomas, Ann,1951-
101 activities for delivering knock your socks off service
[electronic resource] /One hundred one activities for delivering knock your socks off serviceAnn Thomas and Jill Applegate. - New York :American Management Association,c2009. - xiv, 367 p. :ill.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
ISBN: 9780814414446Subjects--Topical Terms:
93903
Customer relations
--Management.Index Terms--Genre/Form:
96803
Electronic books.
LC Class. No.: HF5415.5 / .T477 2009eb
Dewey Class. No.: 658.812
101 activities for delivering knock your socks off service
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