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Metrics 2.0 = creating scorecards fo...
~
Huwe, Ruth A.
Metrics 2.0 = creating scorecards for high-performance teams and organizations /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Metrics 2.0/ Ruth A. Huwe.
Reminder of title:
creating scorecards for high-performance teams and organizations /
remainder title:
Metrics two-point-oh
Author:
Huwe, Ruth A.
Published:
Santa Barbara, Calif. :Praeger, : c2010.,
Description:
xi, 349 p. :ill. (some col.) ; : 25 cm.;
Subject:
Organizational effectiveness - Measurement. -
Online resource:
An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.
ISBN:
0313384576 (e-book)
Metrics 2.0 = creating scorecards for high-performance teams and organizations /
Huwe, Ruth A.
Metrics 2.0
creating scorecards for high-performance teams and organizations /[electronic resource] :Metrics two-point-ohRuth A. Huwe. - Santa Barbara, Calif. :Praeger,c2010. - xi, 349 p. :ill. (some col.) ;25 cm.
Includes bibliographical references and index.
Introduction to metrics -- Introduction to scorecards -- Systems theory: the foundation for contemporary metric systems -- The measurement of productivity, quality, and other scorecard variables -- Metrics for individuals: performance appraisal -- First-level team scorecards -- Departmental scorecards -- Organization scorecards -- Scale construction -- Customer surveys -- Measurement issues -- Statistics primer -- Engagement: getting from metrics to action -- Metrics as feedback -- Metrics and motivation -- Putting it all together -- Special topics -- Collection of indicators and metrics.
ISBN: 0313384576 (e-book)
LCCN: 2010000810Subjects--Topical Terms:
289917
Organizational effectiveness
--Measurement.
LC Class. No.: HD58.9 / .H89 2010
Dewey Class. No.: 658.4/013
Metrics 2.0 = creating scorecards for high-performance teams and organizations /
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[electronic resource] :
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creating scorecards for high-performance teams and organizations /
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Ruth A. Huwe.
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Metrics two-point-oh
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Includes bibliographical references and index.
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Introduction to metrics -- Introduction to scorecards -- Systems theory: the foundation for contemporary metric systems -- The measurement of productivity, quality, and other scorecard variables -- Metrics for individuals: performance appraisal -- First-level team scorecards -- Departmental scorecards -- Organization scorecards -- Scale construction -- Customer surveys -- Measurement issues -- Statistics primer -- Engagement: getting from metrics to action -- Metrics as feedback -- Metrics and motivation -- Putting it all together -- Special topics -- Collection of indicators and metrics.
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An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.
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