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Management by process = a roadmap to sustainable business process management /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	Management by process/ by John Jeston and Johan Nelis.
其他題名:	a roadmap to sustainable business process management /
作者:	Jeston, John.
其他作者:	Nelis, Johan.
出版者:	Amsterdam ;Elsevier/Butterworth-Heinemann, : 2008.,
面頁冊數:	xviii, 303 p. :ill. ; : 25 cm.;
標題:	Reengineering (Management) -
電子資源:	An electronic book accessible through the World Wide Web; click for information
ISBN:	9780750687614

Management by process = a roadmap to sustainable business process management /
Jeston, John.

Management by processa roadmap to sustainable business process management /[electronic resource] :by John Jeston and Johan Nelis. - 1st ed. - Amsterdam ;Elsevier/Butterworth-Heinemann,2008. - xviii, 303 p. :ill. ;25 cm.

Includes bibliographical references (p. [295]-296) and index.

Overview and case studies -- Importance of business processes -- Case studies: Introduction -- Citibank Germany -- Nedbank South Africa -- Wealth management organization -- Aveant Home Care -- Management by Process: A roadmap to sustainable BPM -- Introduction -- Process leadership -- Process governance -- Strategic alignment -- People capability -- Project execution -- Future of BPM -- Appendices: Process leadership -- Process governance -- People capability -- Technology.

Business Processes are one of the critical drivers for any organisation in realizing their organizational strategic objectives. This means that management must constantly review and realign organizational processes to reflect the massively unfixed nature of business demands, such as changing market circumstances; the changing demands of new customer and existing customers; new products and pricing; changes in strategy; and linking processes to new partners and suppliers. Establishing and maintaining a process-focused organization is critical as organizations are pressured to keep achieving further growth and profitability, preferably in double digits, whilst the avenues available for achieving this growth are getting more and more restricted due to legislation, global competition and saturation in the market place. This highly accessible book provides a clear and thorough exposition of the six key dimensions necessary for the creation of a process-focused organization: * process governance * strategic alignment * methods (execution/implementation) * people * culture * technology. Each of these critical Dimensions are given a systematic and revealing treatment, examining each Dimension in terms of: * Importance * Key trends in this area * Elements that comprise the dimension * Detailed description of the elements that comprise the ideal or visionary position * Road map of how to get there from various starting positions. * Encompasses best practices and an overview of the most important tools and methods * Provides case studies of success and failure and a practical and logical approach to the implementation of a BPM solution * Easy-to-read to gain a full understanding of BPM and easy-to-use as a reference tool during projects.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2009.

Mode of access: World Wide Web.

ISBN: 9780750687614

Source: 149298:149452Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

124359
Reengineering (Management)
Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HD58.87 / .J47 2008

Dewey Class. No.: 658.4063

Management by process = a roadmap to sustainable business process management /
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245 1 0 $a Management by process $h [electronic resource] : $b a roadmap to sustainable business process management / $c by John Jeston and Johan Nelis.
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300 $a xviii, 303 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. [295]-296) and index.
505 0 $a Overview and case studies -- Importance of business processes -- Case studies: Introduction -- Citibank Germany -- Nedbank South Africa -- Wealth management organization -- Aveant Home Care -- Management by Process: A roadmap to sustainable BPM -- Introduction -- Process leadership -- Process governance -- Strategic alignment -- People capability -- Project execution -- Future of BPM -- Appendices: Process leadership -- Process governance -- People capability -- Technology.
520 $a Business Processes are one of the critical drivers for any organisation in realizing their organizational strategic objectives. This means that management must constantly review and realign organizational processes to reflect the massively unfixed nature of business demands, such as changing market circumstances; the changing demands of new customer and existing customers; new products and pricing; changes in strategy; and linking processes to new partners and suppliers. Establishing and maintaining a process-focused organization is critical as organizations are pressured to keep achieving further growth and profitability, preferably in double digits, whilst the avenues available for achieving this growth are getting more and more restricted due to legislation, global competition and saturation in the market place. This highly accessible book provides a clear and thorough exposition of the six key dimensions necessary for the creation of a process-focused organization: * process governance * strategic alignment * methods (execution/implementation) * people * culture * technology. Each of these critical Dimensions are given a systematic and revealing treatment, examining each Dimension in terms of: * Importance * Key trends in this area * Elements that comprise the dimension * Detailed description of the elements that comprise the ideal or visionary position * Road map of how to get there from various starting positions. * Encompasses best practices and an overview of the most important tools and methods * Provides case studies of success and failure and a practical and logical approach to the implementation of a BPM solution * Easy-to-read to gain a full understanding of BPM and easy-to-use as a reference tool during projects.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2009. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Dec. 3, 2009). $n Access may be restricted to users at subscribing institutions.
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