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The benefits of e-business performance measurement systems = a report for CIMA--the Chartered Institute of Management Accountants /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The benefits of e-business performance measurement systems/ David Barnes and Matthew Hinton.
Reminder of title:	a report for CIMA--the Chartered Institute of Management Accountants /
Author:	Barnes, David.
other author:	Hinton, Matthew.
Published:	Amsterdam ;CIMA Pub./Elsevier, : 2008.,
Description:	x, 82 p. ;24 cm.;
Notes:	"Research project No. CO: 1754848."
Subject:	Electronic commerce - Management. -
Online resource:	An electronic book accessible through the World Wide Web; click for information
ISBN:	9781856175258

The benefits of e-business performance measurement systems = a report for CIMA--the Chartered Institute of Management Accountants /
Barnes, David.

The benefits of e-business performance measurement systemsa report for CIMA--the Chartered Institute of Management Accountants /[electronic resource] :David Barnes and Matthew Hinton. - 1st ed. - Amsterdam ;CIMA Pub./Elsevier,2008. - x, 82 p. ;24 cm.

"Research project No. CO: 1754848."

Includes bibliographical references (p. 71-74) and index.

Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2009.

Mode of access: World Wide Web.

ISBN: 9781856175258

Source: 157206:157372Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

134310
Electronic commerce
--Management.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HF5548.32 / .B37 2008

Dewey Class. No.: 657.4'58 22 22 22

The benefits of e-business performance measurement systems = a report for CIMA--the Chartered Institute of Management Accountants /
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245 1 4 $a The benefits of e-business performance measurement systems $h [electronic resource] : $b a report for CIMA--the Chartered Institute of Management Accountants / $c David Barnes and Matthew Hinton.
250 $a 1st ed.
260 $a Amsterdam ; $a Boston : $c 2008. $b CIMA Pub./Elsevier,
300 $a x, 82 p. ; $c 24 cm.
500 $a "Research project No. CO: 1754848."
504 $a Includes bibliographical references (p. 71-74) and index.
505 0 $a Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.
520 $a To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2009. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on July 8, 2009). $n Access may be restricted to users at subscribing institutions.
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650 0 $a Organizational effectiveness $x Measurement. $3 289917
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650 0 $a Managerial accounting. $3 93996
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700 1 $a Hinton, Matthew. $3 292394
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