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How you do-- what you do = create service excellence that wins clients for life /

Record Type:	Electronic resources : Monograph/item
Title/Author:	How you do-- what you do/ by Bob Livingston.
Reminder of title:	create service excellence that wins clients for life /
Author:	Livingston, Bob,
Published:	New York :McGraw-Hill, : c2008.,
Description:	xi, 296 p. :ill. :
Subject:	Customer services. -
Online resource:	Click for full text (McGrawHill)
ISBN:	9780071592789 (alk. paper)

How you do-- what you do = create service excellence that wins clients for life /
Livingston, Bob,1937-.

How you do-- what you docreate service excellence that wins clients for life /[electronic resource] :by Bob Livingston. - New York :McGraw-Hill,c2008. - xi, 296 p. :ill.

ISBN: 9780071592789 (alk. paper)

LCCN: 2008011683Subjects--Topical Terms:

100627
Customer services.
Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HF5415.5 / .L585 2008

Dewey Class. No.: 658.8/12

How you do-- what you do = create service excellence that wins clients for life /
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020 $a 9780071592789 (alk. paper)
020 $a 9780071641753
040 $a DLC $c DLC $d DLC
041 0 $a eng
050 0 0 $a HF5415.5 $b .L585 2008
082 0 0 $a 658.8/12 $2 22
100 1 $a Livingston, Bob, $d 1937-. $3 298597
245 1 0 $a How you do-- what you do $h [electronic resource] : $b create service excellence that wins clients for life / $c by Bob Livingston.
260 $a New York : $c c2008. $b McGraw-Hill,
300 $a xi, 296 p. : $b ill.
650 0 $a Customer services. $3 100627
650 0 $a Customer relations. $3 100538
655 7 $a Electronic books. $2 local. $3 96803
856 4 $u http://taebcmgh.sa.libraryandbook.net/FE/advanceSearch.do?method=toView&id=YsdsdebY18712261Y $z Click for full text (McGrawHill)

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