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The new operational culture = the case of the theatre industry /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The new operational culture/ Beatriz Muänoz-Seca and Josep Riverola.
Reminder of title:	the case of the theatre industry /
Author:	Muänoz-Seca, Beatriz,
other author:	Riverola, Josep,
Published:	Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan, : 2009.,
Description:	1 online resource (xii, 270 p.)
Notes:	Description based on print version record.
Online resource:	access to fulltext (Palgrave)
ISBN:	9780230584600 (electronic bk.)

The new operational culture = the case of the theatre industry /
Muänoz-Seca, Beatriz,1953-

The new operational culturethe case of the theatre industry /[electronic resource] :Beatriz Muänoz-Seca and Josep Riverola. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2009. - 1 online resource (xii, 270 p.)

Description based on print version record.

A new operational culture -- The Teatro Real -- The Teatro Real's mission -- The mission's concepts -- The leading characters -- Understanding our characters -- The operational dream and a 5-star service -- Achieving a 5-star service -- Operations -- The structure of operations --Operations management and translation -- Profile of the operations manager -- The innovation process -- Implementing innovation -- Rehearsal and training -- The RT concept -- The creative process : the opera Don Giovanni -- Basic concepts of the creative process -- Relevance and operational culture -- Talent management and operational culture -- The management style of the Teatro Real's operations management -- Managementstyle -- The icosalogue -- Epilogue conversations with Maestro Lopez Cobos.

We are on the threshold of a new revolution in company Pperations Management. The 20th century was the century of 'workforce', but the 21stcentury protagonist is 'brain power'. Managing this brain power demands a dramatic paradigm shift. In the face of this challenge, the authorsturned to theworld of theatre, searching for inspirations and examples to show the way, and in Madrid's Teatro Real they found a management style very much in tune with the new times. This is a must read for managers who want their operations to be effective and their people to take great care of their commitments (clients in particular); to enthuse daily over a job well done and to find satisfaction in shared success. It provides a fascinating journey through the concepts of the new operational culture andis indispensable for attaining a world-class competitive advantage.

ISBN: 9780230584600 (electronic bk.)

Standard No.: 10.1057/9780230584600doiSubjects--Corporate Names:

305007
Teatro Real (Madrid, Spain)
--Management.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: ML1747.8.M32 / M86 2009eb

Dewey Class. No.: 792.506/8

The new operational culture = the case of the theatre industry /
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520 $a We are on the threshold of a new revolution in company Pperations Management. The 20th century was the century of 'workforce', but the 21stcentury protagonist is 'brain power'. Managing this brain power demands a dramatic paradigm shift. In the face of this challenge, the authorsturned to theworld of theatre, searching for inspirations and examples to show the way, and in Madrid's Teatro Real they found a management style very much in tune with the new times. This is a must read for managers who want their operations to be effective and their people to take great care of their commitments (clients in particular); to enthuse daily over a job well done and to find satisfaction in shared success. It provides a fascinating journey through the concepts of the new operational culture andis indispensable for attaining a world-class competitive advantage.
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