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Individualization and the delivery of welfare services = contestationand complexity /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Individualization and the delivery of welfare services/ Anna Yeatman ; with Gary W.Dowsett, Michael Fine, Diane Gursansky.
Reminder of title:	contestationand complexity /
Author:	Yeatman, Anna.
other author:	Gursansky, Di.
Published:	Basingstoke ;Palgrave Macmillan, : 2009.,
Description:	xiv, 279 p. ;23 cm.;
Subject:	Public welfare - Congresses. -
Online resource:	access to fulltext (Palgrave)
ISBN:	9780230228351

Individualization and the delivery of welfare services = contestationand complexity /
Yeatman, Anna.

Individualization and the delivery of welfare servicescontestationand complexity /[electronic resource] :Anna Yeatman ; with Gary W.Dowsett, Michael Fine, Diane Gursansky. - Basingstoke ;Palgrave Macmillan,2009. - xiv, 279 p. ;23 cm.

Includes bibliographical references (p. 258-273) and index.

Preface and acknowledgments -- Notes on Contributors -- PART I: Theoretical Perspectives on Individualization and the Delivery of Welfare Services / A. Yeatman -- Introduction -- The Twentieth Century Idea of the Self and its Expression in the Ethos of the Welfare State -- The Individual as aCentre of Subjective Experience and the Right to Self-preservation -- The Self as the Subject of Welfare -- The Will as the Subject of Welfare: The Consumer Model of Service Delivery -- The Inter-subjective Nature of Person-centred Service Delivery -- Governing Welfare Services -- Part II: The CaseStudies -- Public Bureaucracy and CustomerService: The Case of Centrelink 1996-2004 / A. Yeatman --Getting to Count: The Looking After Children (LAC) Initiative / A. Yeatman and J. Penglase -- Care for the Self: Community Aged Care Packages / M. Fine with A. Yeatman -- Service Delivery and HIV-Positive Gay Men: Pre and Post Advent of Highly Active Antiretroviral Treatment (HAART) / A. YeatmanandG. W. Dowsett -- Facilitating Independence and Self-determination:The Case of a Disability Employment Service / A. Yeatman and K. Owler -- Are Prisoners Clients? The Individualization of Public Correctional Services / D. Gursansky and A. Yeatman -- Bibliography -- Index.

'Individualization' refers to the construction of the individual as the unit of social action. The authors here argue that this has led to a major rethinking of welfare and the welfare state, away from the construction of the 'needy' citizen as a client of a patrimonial state, towards the conception of all citizens as active users of human services. Bringing together political theory, psychoanalytic theory and social policy this book poses an original theory of individualization in its implications for the idea of the welfare state. It proposes two distinct and opposing conceptions of the individual as the subject of welfare: the individual as a self and the individual as a will. Arguing that a public conception of welfare makes sense only in relation to the self as the subject of welfare, the book shows that welfare services which facilitate and secure a sense of self emphasize the service delivery relationship.

Electronic reproduction.
Basingstoke, England :
Palgrave Macmillan,
2009.

Mode of access:World Wide Web.

ISBN: 9780230228351Subjects--Topical Terms:

294438
Public welfare
--Congresses.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HV31 / .Y43 2009

Dewey Class. No.: 361

Individualization and the delivery of welfare services = contestationand complexity /
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245 1 0 $a Individualization and the delivery of welfare services $h [electronic resource] : $b contestationand complexity / $c Anna Yeatman ; with Gary W.Dowsett, Michael Fine, Diane Gursansky.
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300 $a xiv, 279 p. ; $c 23 cm.
504 $a Includes bibliographical references (p. 258-273) and index.
505 0 $a Preface and acknowledgments -- Notes on Contributors -- PART I: Theoretical Perspectives on Individualization and the Delivery of Welfare Services / A. Yeatman -- Introduction -- The Twentieth Century Idea of the Self and its Expression in the Ethos of the Welfare State -- The Individual as aCentre of Subjective Experience and the Right to Self-preservation -- The Self as the Subject of Welfare -- The Will as the Subject of Welfare: The Consumer Model of Service Delivery -- The Inter-subjective Nature of Person-centred Service Delivery -- Governing Welfare Services -- Part II: The CaseStudies -- Public Bureaucracy and CustomerService: The Case of Centrelink 1996-2004 / A. Yeatman --Getting to Count: The Looking After Children (LAC) Initiative / A. Yeatman and J. Penglase -- Care for the Self: Community Aged Care Packages / M. Fine with A. Yeatman -- Service Delivery and HIV-Positive Gay Men: Pre and Post Advent of Highly Active Antiretroviral Treatment (HAART) / A. YeatmanandG. W. Dowsett -- Facilitating Independence and Self-determination:The Case of a Disability Employment Service / A. Yeatman and K. Owler -- Are Prisoners Clients? The Individualization of Public Correctional Services / D. Gursansky and A. Yeatman -- Bibliography -- Index.
520 $a 'Individualization' refers to the construction of the individual as the unit of social action. The authors here argue that this has led to a major rethinking of welfare and the welfare state, away from the construction of the 'needy' citizen as a client of a patrimonial state, towards the conception of all citizens as active users of human services. Bringing together political theory, psychoanalytic theory and social policy this book poses an original theory of individualization in its implications for the idea of the welfare state. It proposes two distinct and opposing conceptions of the individual as the subject of welfare: the individual as a self and the individual as a will. Arguing that a public conception of welfare makes sense only in relation to the self as the subject of welfare, the book shows that welfare services which facilitate and secure a sense of self emphasize the service delivery relationship.
533 $a Electronic reproduction. $b Basingstoke, England : $c Palgrave Macmillan, $d 2009. $n Mode of access:World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Apr. 24, 2009). $n Access may be restricted to users at subscribing institutions.
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650 0 $a Public welfare. $3 82845
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700 1 $a Gursansky, Di. $3 307439
700 1 $a Fine, Michael D., $d 1952- $3 307438
700 1 $a Dowsett, G. W. $q (Gary W.) $3 307437
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