Business success through service exc...
Baker, Susan, (1958-)

 

  • Business success through service excellence
  • 紀錄類型: 書目-電子資源 : 單行本
    正題名/作者: Business success through service excellence/ Moira Clark, Susan Baker.
    作者: Clark, Moira.
    其他作者: Baker, Susan,
    出版者: Edinburgh :Butterworth-Heinemann, : 2005.,
    面頁冊數: 176 p.
    附註: Title from e-book title screen (viewed December 14, 2007).
    標題: Customer services. -
    電子資源: Connect to MyiLibrary resource
    ISBN: 9786611003296
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