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Business success through service exc...
~
Baker, Susan, (1958-)
Business success through service excellence
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
Business success through service excellence/ Moira Clark, Susan Baker.
作者:
Clark, Moira.
其他作者:
Baker, Susan,
出版者:
Edinburgh :Butterworth-Heinemann, : 2005.,
面頁冊數:
176 p.
附註:
Title from e-book title screen (viewed December 14, 2007).
標題:
Customer services. -
電子資源:
Connect to MyiLibrary resource
ISBN:
9786611003296
Business success through service excellence
Clark, Moira.
Business success through service excellence
[electronic resource] /Moira Clark, Susan Baker. - Edinburgh :Butterworth-Heinemann,2005. - 176 p.
Title from e-book title screen (viewed December 14, 2007).
Electronic reproduction.
UK :
MyiLibrary,
2007
Available via World Wide Web.
ISBN: 9786611003296
Nat. Bib. No.: GBA3T9467bnbSubjects--Topical Terms:
100627
Customer services.
Index Terms--Genre/Form:
96803
Electronic books.
LC Class. No.: HF5415.5 / C53 2005eb
Dewey Class. No.: 658.812
Business success through service excellence
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