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Customer knowledge management = impr...
~
Wilde, Silvio.
Customer knowledge management = improving customer relationship through knowledge application /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Customer knowledge management/ by Silvio Wilde.
Reminder of title:
improving customer relationship through knowledge application /
Author:
Wilde, Silvio.
Published:
Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg, : 2011.,
Description:
xvi, 143 p. :ill., digital ; : 24 cm.;
Contained By:
Springer eBooks
Subject:
Customer relations - Management -
Online resource:
http://dx.doi.org/10.1007/978-3-642-16475-0
ISBN:
9783642164750 (electronic bk.)
Customer knowledge management = improving customer relationship through knowledge application /
Wilde, Silvio.
Customer knowledge management
improving customer relationship through knowledge application /[electronic resource] :by Silvio Wilde. - Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg,2011. - xvi, 143 p. :ill., digital ;24 cm.
ISBN: 9783642164750 (electronic bk.)Subjects--Topical Terms:
158704
Customer relations
--Management
LC Class. No.: HF5415.5 / .W55 2011
Dewey Class. No.: 658.812
Customer knowledge management = improving customer relationship through knowledge application /
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improving customer relationship through knowledge application /
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by Silvio Wilde.
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Berlin, Heidelberg :
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2011.
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Springer-Verlag Berlin Heidelberg,
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xvi, 143 p. :
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ill., digital ;
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24 cm.
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Customer relations
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Management
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http://dx.doi.org/10.1007/978-3-642-16475-0
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Business and Economics (Springer-11643)
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