新生學校財團法人新生醫護管理專科學校圖書館 |

語系: 繁體中文

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Customer knowledge management = impr...

Wilde, Silvio.

Customer knowledge management = improving customer relationship through knowledge application /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	Customer knowledge management/ by Silvio Wilde.
其他題名:	improving customer relationship through knowledge application /
作者:	Wilde, Silvio.
出版者:	Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg, : 2011.,
面頁冊數:	xvi, 143 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
標題:	Customer relations - Management -
電子資源:	http://dx.doi.org/10.1007/978-3-642-16475-0
ISBN:	9783642164750 (electronic bk.)

Customer knowledge management = improving customer relationship through knowledge application /
Wilde, Silvio.

Customer knowledge managementimproving customer relationship through knowledge application /[electronic resource] :by Silvio Wilde. - Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg,2011. - xvi, 143 p. :ill., digital ;24 cm.

ISBN: 9783642164750 (electronic bk.)Subjects--Topical Terms:

158704
Customer relations
--Management

LC Class. No.: HF5415.5 / .W55 2011

Dewey Class. No.: 658.812

Customer knowledge management = improving customer relationship through knowledge application /
LDR:00808nmm 2200229 a 4500 001 163915
003 Springer
005 20110708152517.0
006 m d
007 cr nn 008maaau
008 160223s2011 gw s j eng d
020 $a 9783642164750 (electronic bk.)
020 $a 9783642164743 (paper)
035 $a 978-3-642-16474-3
050 0 4 $a HF5415.5 $b .W55 2011
082 0 4 $a 658.812 $2 22
090 $a HF5415.5 $b .W672 2011
100 1 $a Wilde, Silvio. $3 317053
245 1 0 $a Customer knowledge management $h [electronic resource] : $b improving customer relationship through knowledge application / $c by Silvio Wilde.
260 $a Berlin, Heidelberg : $c 2011. $b Springer-Verlag Berlin Heidelberg,
300 $a xvi, 143 p. : $b ill., digital ; $c 24 cm.
650 0 $a Customer relations $x Management $x Data processing. $3 158704
650 1 4 $a Economics/Management Science. $3 120725
650 2 4 $a Management/Business for Professionals. $3 240610
650 2 4 $a Business/Management Science, general. $3 120758
650 2 4 $a Economics/Management Science, general. $3 120750
710 2 $a SpringerLink (Online service) $3 120363
773 0 $t Springer eBooks
856 4 0 $u http://dx.doi.org/10.1007/978-3-642-16475-0
950 $a Business and Economics (Springer-11643)

筆 0 讀者評論

多媒體

評論

Export

取書館別