新生學校財團法人新生醫護管理專科學校圖書館 |

Achieve lasting process improvement = reach Six Sigma goals without the pain /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	Achieve lasting process improvement/ Bennet P. Lientz, Kathryn P. Rea.
其他題名:	reach Six Sigma goals without the pain /
作者:	Lientz, Bennet P.
其他作者:	Rea, Kathryn P.
出版者:	San Diego, Calif. :Academic Press, : c2002.,
面頁冊數:	1 online resource (xxii, 281 p.) :ill. :
標題:	Reengineering (Management) -
電子資源:	http://www.sciencedirect.com/science/book/9780124499843
ISBN:	9780124499843 (electronic bk.)

Achieve lasting process improvement = reach Six Sigma goals without the pain /
Lientz, Bennet P.

Achieve lasting process improvementreach Six Sigma goals without the pain /[electronic resource] :Bennet P. Lientz, Kathryn P. Rea. - San Diego, Calif. :Academic Press,c2002. - 1 online resource (xxii, 281 p.) :ill.

Includes bibliographical references (p. 273) and index.

Front Cover; Achieve Lasting Process Improvement; Copyright Page; Contents; Preface; PART I PREPARE FOR PROCESS IMPROVEMENT; CHAPTER 1 Introduction; CHAPTER 2 Understand Your Business; CHAPTER 3 Assess Technology and Industry Factors; PART II DEFINE THE NEW BUSINESS PROCESSES; CHAPTER 4 Select the Right Processes; CHAPTER 5 Examine Your Current Business Processes; CHAPTER 6 Develop a Process Plan; CHAPTER 7 Define Your New Business Processes and Quick Wins; PART III PLAN FOR PROCESS IMPLEMENTATION; CHAPTER 8 Develop Your Improvement Implementation Strategy.

Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement. *Presents a step-by-step approach to effective process improvement *Offers more than 200 tips and guidelines *Addresses specific problems and issues, outlining common faults and lessons learned.

ISBN: 9780124499843 (electronic bk.)Subjects--Topical Terms:

124359
Reengineering (Management)
Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HD58.87 / .L54 2002

Dewey Class. No.: 658.4/063

Achieve lasting process improvement = reach Six Sigma goals without the pain /
LDR:03210cmm 22003614a 4500 001 166286
003 OCoLC
005 20111122085744.0
006 m d
007 cr |n|||||||||
008 160302s2002 caua ob 001 0 eng c
019 $a 474951855
020 $a 9780124499843 (electronic bk.)
020 $a 0124499848 (electronic bk.)
020 $a 9780080498508 (electronic bk.)
020 $a 0080498507 (electronic bk.)
035 $a (OCoLC)243591814 $z (OCoLC)474951855
035 $a ocn243591814
040 $a COO $b eng $c COO $d SFB $d OPELS $d N $d EBLCP $d IDEBK $d OPELS $d OCLCQ $d MHW $d OCLCQ
042 $a pcc
049 $a TEFA
050 4 $a HD58.87 $b .L54 2002
072 7 $a BUS $x 062000 $2 bisacsh
082 0 4 $a 658.4/063 $2 21
100 1 $a Lientz, Bennet P. $3 246520
245 1 0 $a Achieve lasting process improvement $h [electronic resource] : $b reach Six Sigma goals without the pain / $c Bennet P. Lientz, Kathryn P. Rea.
260 $a San Diego, Calif. : $c c2002. $b Academic Press,
300 $a 1 online resource (xxii, 281 p.) : $b ill.
504 $a Includes bibliographical references (p. 273) and index.
505 0 $a Front Cover; Achieve Lasting Process Improvement; Copyright Page; Contents; Preface; PART I PREPARE FOR PROCESS IMPROVEMENT; CHAPTER 1 Introduction; CHAPTER 2 Understand Your Business; CHAPTER 3 Assess Technology and Industry Factors; PART II DEFINE THE NEW BUSINESS PROCESSES; CHAPTER 4 Select the Right Processes; CHAPTER 5 Examine Your Current Business Processes; CHAPTER 6 Develop a Process Plan; CHAPTER 7 Define Your New Business Processes and Quick Wins; PART III PLAN FOR PROCESS IMPLEMENTATION; CHAPTER 8 Develop Your Improvement Implementation Strategy.
520 $a Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement. *Presents a step-by-step approach to effective process improvement *Offers more than 200 tips and guidelines *Addresses specific problems and issues, outlining common faults and lessons learned.
650 0 $a Reengineering (Management) $3 124359
650 0 $a Six sigma (Quality control standard) $3 101519
650 7 $a BUSINESS & ECONOMICS $x Structural Adjustment. $2 bisacsh $3 231940
655 4 $a Electronic books. $2 local. $3 96803
700 1 $a Rea, Kathryn P. $3 291050
776 0 8 $i Print version: $a Lientz, Bennet P. $t Achieve lasting process improvement. $d San Diego, Calif. : Academic Press, c2002 $z 9780124499843 $w (DLC) 2001099786 $w (OCoLC)50034020
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780124499843
938 $a EBL - Ebook Library $b EBLB $n EBL534999
994 $a C0 $b TEF