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Return on investment in training and performance improvement programs

Record Type:	Electronic resources : Monograph/item
Title/Author:	Return on investment in training and performance improvement programs/ Jack J. Phillips.
Author:	Phillips, Jack J.,
Published:	Boston, MA :Butterworth-Heinemann, : 2003.,
Description:	1 online resource.
Subject:	Employees - Handbooks, manuals, etc. - Training of -
Online resource:	http://www.sciencedirect.com/science/book/9780750676014
ISBN:	9780750676014

Return on investment in training and performance improvement programs
Phillips, Jack J.,1945-

Return on investment in training and performance improvement programs[electronic resource] /Jack J. Phillips. - 2nd ed. - Boston, MA :Butterworth-Heinemann,2003. - 1 online resource.

Includes bibliographical references and index.

Measuring the return on investment: key issues and trends; ROI model; Collecting data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI forecasting; How to communicate results; Implementation issues; Appendix A: resources; Appendix B: how results-based are your HRD programs?

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step. * Applies the well-known ROI method to training programs * Provides you with the tools to identify the key indicators for measurement and how to measure them effectively * Summarizes in simple language everything practitioners need to do to sell, defend, or expand training initiatives to senior management.

ISBN: 9780750676014

Source: 94693:94692Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

97190
Employees
--Training of--Handbooks, manuals, etc.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HF5549.5.T7 / P434 2003

Dewey Class. No.: 658.3/124

Return on investment in training and performance improvement programs
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100 1 $a Phillips, Jack J., $d 1945- $3 280250
245 1 0 $a Return on investment in training and performance improvement programs $h [electronic resource] / $c Jack J. Phillips.
250 $a 2nd ed.
260 $a Boston, MA : $c 2003. $b Butterworth-Heinemann,
300 $a 1 online resource.
504 $a Includes bibliographical references and index.
505 0 $a Measuring the return on investment: key issues and trends; ROI model; Collecting data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI forecasting; How to communicate results; Implementation issues; Appendix A: resources; Appendix B: how results-based are your HRD programs?
505 0 $a Ch. 1. Measuring the Return on Investment Key Issues and Trends -- Ch. 2. ROI Model -- Ch. 3. Collecting Data -- Ch. 4. Isolating the Effects of Training -- Ch. 5. Converting Data to Monetary Benefits -- Ch. 6. Tabulating Program Costs -- Ch. 7. Calculating the Return -- Ch. 8. Identifying Intangible Measures -- Ch. 9. ROI Forecasting -- Ch. 10. How to communicate Results -- Ch. 11. Implementation Issues -- App. A. Resources -- App. B. How Results-Based Are Your Training and Development Programs?
520 $a The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step. * Applies the well-known ROI method to training programs * Provides you with the tools to identify the key indicators for measurement and how to measure them effectively * Summarizes in simple language everything practitioners need to do to sell, defend, or expand training initiatives to senior management.
588 $a Description based on print version record.
650 0 $a Employees $x Training of $x Evaluation $v Handbooks, manuals, etc. $3 97190 $3 174505
650 0 $a Rate of return $v Handbooks, manuals, etc. $3 324952
655 4 $a Electronic books. $2 local. $3 96803
776 0 8 $i Print version: $a Phillips, Jack J., 1945- $t Return on investment in training and performance improvement programs. $b 2nd ed. $d Boston, MA : Butterworth-Heinemann, 2003 $z 0750676019 $z 9780750676014 $w (DLC) 2003045312 $w (OCoLC)223383954
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780750676014
994 $a C0 $b TEF