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The customer-focused library = re-inventing the library from the outside-in /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	The customer-focused library/ Joseph R. Matthews.
其他題名:	re-inventing the library from the outside-in /
作者:	Matthews, Joseph R.
出版者:	Santa Barbara, Calif. :Libraries Unlimited, : c2009.,
面頁冊數:	xviii, 95 p. :ill. ; : 26 cm.;
標題:	Public libraries - United States. -
電子資源:	An electronic book accessible through the World Wide Web; click to view
ISBN:	9781591588757 (pbk : alk. paper)

The customer-focused library = re-inventing the library from the outside-in /
Matthews, Joseph R.

The customer-focused libraryre-inventing the library from the outside-in /[electronic resource] :Joseph R. Matthews. - Santa Barbara, Calif. :Libraries Unlimited,c2009. - xviii, 95 p. :ill. ;26 cm.

Includes bibliographical references and index.

Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2010.

Available via World Wide Web.

ISBN: 9781591588757 (pbk : alk. paper)Subjects--Topical Terms:

308563
Public libraries
--United States.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: Z731 / .M339 2009eb

Dewey Class. No.: 027.473

The customer-focused library = re-inventing the library from the outside-in /
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