| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
商業書信系列客服信函/ 雪莉兒.麥克連恩(Cheryl McLean), 國際客戶服務協會(International Customer Service Association)作 ; 徐健達譯. |
| Author: |
麥克連恩|q(McLean, Cheryl), |
| other author: |
徐, 健達, |
| Published: |
臺北市 :麥格羅.希爾, : 2001., |
| Description: |
259面 |
| Subject: |
商業書信. - |
| Online resource: |
http://lb20.mcgrawhill.libraryandbook.net/FE/search_viewOpen.action?bookId=YsdsdebY18711d3cY |
| ISBN: |
9574934527 |