| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
消失吧!奧客/ 羅伯特.貝可(Robert Bacal)原著 ; 劉復苓譯. |
| Reminder of title: |
打通客服關節60招 / |
| Author: |
貝可|q(Bacal, Robert), |
| other author: |
劉, 復苓, |
| Published: |
臺北市 :麥格羅.希爾, : 2006., |
| Description: |
226面 |
| Subject: |
顧客關係管理. - |
| Online resource: |
http://lb20.mcgrawhill.libraryandbook.net/FE/search_viewOpen.action?bookId=YsdsdebY18712042Y |
| ISBN: |
9789861573540 |