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Working with difficult people

Record Type:	Electronic resources : Monograph/item
Title/Author:	Working with difficult people/ William Lundin, Kathleen Lundin, and Michael S. Dobson.
Author:	Lundin, William,
other author:	Lundin, Kathleen,
Published:	New York :AMACOM, : c2009.,
Description:	120 p. :ill. ; : 23 cm.;
Notes:	Includes index.
Subject:	Conflict management - Problems, exercises, etc. -
Online resource:	An electronic book accessible through the World Wide Web; click for information
ISBN:	9780814410356 (electronic bk.)

Working with difficult people
Lundin, William,1923-

Working with difficult people[electronic resource] /William Lundin, Kathleen Lundin, and Michael S. Dobson. - 2nd ed. - New York :AMACOM,c2009. - 120 p. :ill. ;23 cm. - WorkSmart. - WorkSmart series..

Includes index.

How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2008.

Available via World Wide Web.

ISBN: 9780814410356 (electronic bk.)Subjects--Topical Terms:

100548
Conflict management
--Problems, exercises, etc.Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HD42 / .L86 2009eb

Dewey Class. No.: 650.1/3

Working with difficult people
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020 $a 0814410359 (electronic bk.)
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245 1 0 $a Working with difficult people $h [electronic resource] / $c William Lundin, Kathleen Lundin, and Michael S. Dobson.
250 $a 2nd ed.
260 $a New York : $c c2009. $b AMACOM,
300 $a 120 p. : $b ill. ; $c 23 cm.
490 1 $a WorkSmart
500 $a Includes index.
505 0 $a How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2008. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
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650 0 $a Interpersonal relations $3 78261
650 0 $a Interpersonal conflict $v Case studies. $3 343217
655 7 $a Electronic books. $2 local. $3 96803
700 1 $a Lundin, Kathleen, $d 1935- $3 343216
700 1 $a Dobson, Michael Singer. $3 314396
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776 1 $c Original $z 9780814401682 $z 0814401686 $w (DLC) 2008016650 $w (OCoLC)222666978
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