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CRM at the speed of light = essentia...

Greenberg, Paul.

CRM at the speed of light = essential customer strategies for the 21st century /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	CRM at the speed of light/ Paul Greenberg.
其他題名:	essential customer strategies for the 21st century /
其他題名:	Customer relationship management at the speed of light
作者:	Greenberg, Paul.
出版者:	New York, N.Y. :McGraw-Hill, : 2004.,
面頁冊數:	xviii, 670 p. :ill. ; : 25 cm.;
附註:	Title from e-book title screen (viewed October 6, 2007).
標題:	Electronic commerce. -
電子資源:	Connect to MyiLibrary resource
ISBN:	9786610457540

CRM at the speed of light = essential customer strategies for the 21st century /
Greenberg, Paul.

CRM at the speed of lightessential customer strategies for the 21st century /[electronic resource] :Customer relationship management at the speed of lightPaul Greenberg. - 3rd ed. - New York, N.Y. :McGraw-Hill,2004. - xviii, 670 p. :ill. ;25 cm.

Title from e-book title screen (viewed October 6, 2007).

Electronic reproduction.
UK :
MyiLibrary,
2007

Available via World Wide Web.

ISBN: 9786610457540

LCCN: 2005295325

Nat. Bib. No.: GBA4Y7407bnbSubjects--Topical Terms:

87518
Electronic commerce.
Index Terms--Genre/Form:

96803
Electronic books.

LC Class. No.: HF5415.5 / .G74 2004eb

Dewey Class. No.: 658.81202854678

CRM at the speed of light = essential customer strategies for the 21st century /
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