Managing knock your socks off service
Zielinski, David.

 

  • Managing knock your socks off service
  • 紀錄類型: 書目-電子資源 : 單行本
    正題名/作者: Managing knock your socks off service/ Chip R. Bell and Ron Zemke ; illustrations by John Bush.
    作者: Bell, Chip R.
    其他作者: Zielinski, David.
    出版者: New York :AMACOM, : c2007.,
    面頁冊數: viii, 232 p. :ill. ; : 23 cm.;
    附註: Title from e-book title screen (viewed February 27, 2008).
    標題: Customer services. -
    電子資源: Connect to MyiLibrary resource
    ISBN: 9786611128029
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