Language:
English
繁體中文
Help
回圖書館
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Best practices = building your busi...
~
Hiebeler, Robert.
Best practices = building your business with customer-focused solutions
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Best practices / Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman
Reminder of title:
building your business with customer-focused solutions
Author:
Hiebeler, Robert.
other author:
Kelly, Thomas B.
Published:
New York, N.Y. Simon & Schuster : 1998,
Description:
240 p. 25 cm.;
Notes:
"Arthur Andersen."
Subject:
Customer services - Quality control -
ISBN:
0684834537
Best practices = building your business with customer-focused solutions
Hiebeler, Robert.
Best practices
building your business with customer-focused solutions Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman - New York, N.Y. Simon & Schuster1998 - 240 p. 25 cm.
"Arthur Andersen."
ISBN: 0684834537 新台幣875Subjects--Topical Terms:
73055
Customer services
--Quality control
LC Class. No.: HF5415.5
Dewey Class. No.: 658.8/12
Best practices = building your business with customer-focused solutions
LDR
:00484cam0 22001451 450L
001
53441
008
090515s1998 nyu 001 0 eng
020
$a
0684834537
$c
新台幣875
035
$a
1047003
050
0 0
$a
HF5415.5
082
0 0
$a
658.8/12
$2
21
100
$a
Hiebeler, Robert.
$3
73053
245
1 0
$a
Best practices
$b
building your business with customer-focused solutions
$c
Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman
260
$a
New York, N.Y.
$c
1998
$b
Simon & Schuster
300
$a
240 p.
$c
25 cm.
500
$a
"Arthur Andersen."
500
$a
Includes index.
650
$a
Customer services
$x
Quality control
$x
Case studies.
$3
73055
650
$a
Industrial management
$x
Case studies.
$3
73056
650
$a
Customer services
$x
Management
$x
Case studies.
$3
73054
700
$a
Kelly, Thomas B.
$3
73050
700
$a
Ketteman, Charles.
$3
73051
710
$a
Arthur Andersen & Co.
$3
73052
based on 0 review(s)
ALL
總館西文區
Items
2 records • Pages 1 •
1
Search Note
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
Print
B000058
總館西文區
一般圖書流通(BOOK_CIR)
一般圖書
HF5415.5 H633 c.1
一般使用(Normal)
On shelf
0
Print
B000057
總館西文區
一般圖書流通(BOOK_CIR)
一般圖書
HF5415.5 H633
一般使用(Normal)
On shelf
0
2 records • Pages 1 •
1
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login