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A practical guide to complaints hand...

Buckley, Michael

A practical guide to complaints handling : = in the context of clinical governance /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	A practical guide to complaints handling :/ Chris Gunn;foreword by Michael Buckley
Reminder of title:	in the context of clinical governance /
Author:	GunnChris,
other author:	Buckley
Published:	EdinburghChurchill Livingstone : 2001,
Description:	xiii,235p.24cm;
Notes:	Includes bibliographical references and index
Subject:	Clinical medicine - Management -
ISBN:	0-443-07023-7(pbk.)

A practical guide to complaints handling : = in the context of clinical governance /
GunnChris

A practical guide to complaints handling :in the context of clinical governance /Chris Gunn;foreword by Michael Buckley - 1st ed. - EdinburghChurchill Livingstone2001 - xiii,235p.24cm

Includes bibliographical references and index

ISBN: 0-443-07023-7(pbk.)Subjects--Topical Terms:

78919
Clinical medicine
--Management

A practical guide to complaints handling : = in the context of clinical governance /
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245 1 $a A practical guide to complaints handling : $b in the context of clinical governance / $c Chris Gunn;foreword by Michael Buckley
250 $a 1st ed.
260 0 $a Edinburgh $c 2001 $b Churchill Livingstone
300 $a xiii,235p. $c 24cm
500 $a Includes bibliographical references and index
650 $a Clinical medicine $x Management $3 78919
650 $a Medical care $x Quality control $3 78918
700 $a Buckley $b Michael $3 78916