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Managing patient expectations : = th...

Baker, Susan Keane.

Managing patient expectations : = the art of finding and keeping loyal patients /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Managing patient expectations :/ Susan Keane Baker.
其他題名:	the art of finding and keeping loyal patients /
作者:	Baker, Susan Keane.
出版者:	San Francisco :Jossey Bass Publishers, : 1998,
面頁冊數:	xv, 281 p.
標題:	Patient Satisfaction. -
ISBN:	0787941581 (hc. : alk. paper) :

Managing patient expectations : = the art of finding and keeping loyal patients /
Baker, Susan Keane.

Managing patient expectations :the art of finding and keeping loyal patients /Susan Keane Baker. - San Francisco :Jossey Bass Publishers,1998 - xv, 281 p.

Includes bibliographical references (p. 261-269) and index.

ISBN: 0787941581 (hc. : alk. paper) :NT1463

LCCN: 98015900 Subjects--Topical Terms:

84338
Patient Satisfaction.

National Library of Medicine Call No.: W85 / B168 1998

Managing patient expectations : = the art of finding and keeping loyal patients /
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