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CRM at the speed of light : = captur...

Greenberg, Paul.

CRM at the speed of light : = capturing and keeping customers in Internet real time /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	CRM at the speed of light :/ Paul Greenberg.
其他題名:	capturing and keeping customers in Internet real time /
作者:	Greenberg, Paul.
出版者:	New York :McGraw-Hill/Osborne, : 2002,
面頁冊數:	xvi, 480 p. :ill. ; : 24 cm.;
附註:	Includes index.
標題:	Customer relations - Management. -
電子資源:	http://www.loc.gov/catdir/description/mh031/2003265506.html
ISBN:	0072224169 :

CRM at the speed of light : = capturing and keeping customers in Internet real time /
Greenberg, Paul.

CRM at the speed of light :capturing and keeping customers in Internet real time /Paul Greenberg. - 2nd ed. - New York :McGraw-Hill/Osborne,2002 - xvi, 480 p. :ill. ;24 cm.

Includes index.

ISBN: 0072224169 :新台幣1027

LCCN: 2003265506Subjects--Topical Terms:

93903
Customer relations
--Management.

LC Class. No.: HF5415.5 / .G74 2002

Dewey Class. No.: 658.8/12

CRM at the speed of light : = capturing and keeping customers in Internet real time /
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245 1 0 $a CRM at the speed of light : $b capturing and keeping customers in Internet real time / $c Paul Greenberg.
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300 $a xvi, 480 p. : $b ill. ; $c 24 cm.
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650 $a Electronic commerce. $3 87518
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