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A survival guide for working with hu...
~
Scott, Gini Graham.
A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
A survival guide for working with humans :/ Gini Graham Scott.
其他題名:
dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
作者:
Scott, Gini Graham.
出版者:
New York :American Management Association, : 2004,
面頁冊數:
iv, 215 p. ;23 cm.;
附註:
Includes index.
標題:
Conflict management. -
電子資源:
http://www.loc.gov/catdir/toc/ecip049/2003020908.html
ISBN:
0814472052 (pbk.) :
A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
Scott, Gini Graham.
A survival guide for working with humans :
dealing with whiners, back-stabbers, know-it-alls, and other difficult people /Gini Graham Scott. - New York :American Management Association,2004 - iv, 215 p. ;23 cm.
Includes index.
When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
ISBN: 0814472052 (pbk.) :新台幣577
LCCN: 2003020908Subjects--Topical Terms:
87766
Conflict management.
LC Class. No.: HD42 / .S358 2004
Dewey Class. No.: 650.1/3
A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
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When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
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http://www.loc.gov/catdir/toc/ecip049/2003020908.html
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