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Crucial confrontations : = tools for...

Patterson, Kerry, (1946-)

Crucial confrontations : = tools for resolving broken promises, violated expectations, and bad behavior /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Crucial confrontations :/ Kerry Patterson ... [et al.].
其他題名:	tools for resolving broken promises, violated expectations, and bad behavior /
其他作者:	Patterson, Kerry,
出版者:	New York :McGraw-Hill, : c2005.,
面頁冊數:	xviii, 284 p. :ill. ; : 23 cm.;
標題:	Communication in organizations. -
電子資源:	http://www.loc.gov/catdir/enhancements/fy0626/2005276538-b.html
ISBN:	0071446524 (pbk. : acid-free paper) :

Crucial confrontations : = tools for resolving broken promises, violated expectations, and bad behavior /
Crucial confrontations :tools for resolving broken promises, violated expectations, and bad behavior /Kerry Patterson ... [et al.]. - New York :McGraw-Hill,c2005. - xviii, 284 p. :ill. ;23 cm.

Includes bibliographical references (p. 271-272) and index.

ISBN: 0071446524 (pbk. : acid-free paper) :NT850

LCCN: 2005276538

Nat. Bib. No.: GBA456055bnbSubjects--Topical Terms:

97124
Communication in organizations.

LC Class. No.: HM1121 / .C78 2005

Dewey Class. No.: 303.6/9

Crucial confrontations : = tools for resolving broken promises, violated expectations, and bad behavior /
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300 $a xviii, 284 p. : $b ill. ; $c 23 cm.
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650 $a Communication in management. $3 96864
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