Customer relations.
概要
作品: | 57 作品在 57 項出版品 57 種語言 |
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書目資訊
Customer-centric marketing strategies = tools for building organizational performance /
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Logistics and fulfillment for e-business = a practical guide to mastering back office functions for online commerce /
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What managers say, what employees hear = connecting with your front line (so they'll connect with customers) /
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Are your customers being served? = how to boost profits by delivering exceptional customer service /
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Questions that sell = the powerful process for discovering what your customer really wants /
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The innovative lean enterprise : = using the principles of lean to create and deliver innovation to customers /
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Sell the brand first : = a new way to sell that improves customer loyalty by fulfilling their needs /
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The power of two = how smart companies create win-win customer-supplier partnerships that outperform the competition /
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HR from the heart = inspiring stories and strategies for building the people side of great business /
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The winner's attitude : = change how you deal with difficult people and get the best out of any situation /
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The behavioral advantage : = what the smartest, most successful companies do differently to win in the B2B arena /
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Trust-based selling = using customer focus and collaboration to build long-term relationships /
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Open innovation in the financial services = growing through openness, flexibility and customer integration /
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Reputation transfer to enter new B-to-B markets = measuring and modelling approaches /
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Customer-driven operations management = Aligning quality tools and business processes for customer excellence /
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Connectability = 8 keys to building strong partnerships with your colleagues and your customers /
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Customer obsession = how to acquire, retain, and grow customers in the new age of relationship marketing /
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Get noticed-- get referrals = build your client base and your business by making a name for yourself /
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