溝通技巧.

寫給老實人的交涉術 : 律師親授,不擅言詞照樣一談就成 by: (Language materials, printed)

看穿人心的問話術 : 用對七大技巧,立刻看穿任何人! by: (Language materials, printed)

改變孩子一生的對話力 : 16種引領孩子走向好行為的對話技巧 by: (Language materials, printed)

客戶服務[DVD] = Customer service by: (Projected and video material)

職場協商[DVD] = Negotiation in the workplace by: (Projected and video material)

職場溝通的性質[DVD] = The nature of workplace communication by: (Projected and video material)

職場的書寫技巧[DVD] = Writing in the workplace by: (Projected and video material)

衝突管理[DVD] = Conflict management by: (Projected and video material)

子女教育.

對話.

人事管理.

人際傳播.

職場.

傳播心理學.

親職教育.

溝通技巧.

談判.