Service industries - Management.

Overview

Works:	13 works in 11 publications in 11 languages

Titles

Service science by: (Electronic resources)

Design for six sigma for service by: (Electronic resources)

Service science research, strategy and innovation = dynamic knowledge management methods / by: (Electronic resources)

Services marketing management by: (Electronic resources)

Service is front stage = positioning services for value advantage / by: (Electronic resources)

Knowledge management and drivers of innovation in services industries by: (Electronic resources)

The management and marketing of services by: (Electronic resources)

Handbook of service science by: (Electronic resources)

Technological applications and advancements in service science, management, and engineering by: (Electronic resources)

Empowerment = HR strategies for service excellence / by: (Electronic resources)

Subjects

Diensten.