Consumer satisfaction

五星級服務,一星級成本 = Five star service, one star budget : how to create magic moments for your customers that getyou notice, remembered, and referred by: (Language materials, printed)

價值連城 : 師法全球頂尖企業、打贏市場領導權之戰 by: (Language materials, printed)

客戶策略完全成功手冊：不能不知的十大致命迷思與十大關鍵抉擇 by: (Language materials, printed)

Customer services

Strategic planning

Consumer satisfaction

658.8/02

HF5415.5

消費心理學

Customer relations

顧客關係管理

服務業