Patient Satisfaction.
Overview
Works: | 11 works in 11 publications in 11 languages |
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Titles
Managing patient expectations : = the art of finding and keeping loyal patients /
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Smart nursing : = how to create a positive work environment that empowers and retains nurses /
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Quality of life : = from nursing and patient perspectives : theory, research, practice /
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(Language materials, printed)
Smart nursing = nurse retention & patient safety improvement strategies /
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(Electronic resources)
Achieving impressive customer service : = 7 strategies for the health care manager /
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Through the patient's eyes : = understanding and promoting patient-centered care /
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Customer service in health care : = a grassroots approach to creating a culture of service excellence /
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