Customer relations - Management.
概要
| 作品: | 25 作品在 25 項出版品 25 種語言 | |
|---|---|---|
書目資訊
Managing challenging clients = building effective relationships with difficult customers /
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Customer relationship management : = integrating marketing strategy and information technology /
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Fuzzy methods for customer relationship management and marketing = applications and classifications /
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Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /
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Understanding proactive customer orientation = construct development and managerial implications /
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CRM at the speed of light : = capturing and keeping customers in Internet real time /
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Customer relationship management and the social and semantic web = enabling cliens conexus /
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