Customer services.
Overview
| Works: | 30 works in 30 publications in 30 languages | |
|---|---|---|
Titles
IMC, the next generation = five steps for delivering value and measuring financial returns /
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(Electronic resources)
Business plans handbook. = a compilation of actual business plans developed by small businesses throughout North America /. Volume 10
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(Electronic resources)
Are your customers being served? = how to boost profits by delivering exceptional customer service /
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(Electronic resources)
Perfect phrases for customer service : = hundreds of tools, techniques, and scripts for handling any situation /
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(Language materials, printed)
Strategic customer service = managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
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(Electronic resources)
Innovative quick response programs in logistics and supply chain management
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(Electronic resources)
Excellence every day = make the daily choice-- inspire your employees and amaze your customers /
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(Electronic resources)
Implementation and integration of information systems in the service sector
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(Electronic resources)
Award-winning customer service = 101 ways to guarantee great performance /
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(Electronic resources)
Customer service intelligence = perspectives for human resources and training /
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(Electronic resources)
The winner's attitude : = change how you deal with difficult people and get the best out of any situation /
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(Language materials, printed)
The ultimate online customer service guide : = how to connect with your customers to sell more! /
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(Language materials, printed)
The Brandpromise = how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! /
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(Electronic resources)
The power to predict = how real-time businesses anticipate customer needs, create opportunities, and beat the competition /
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(Electronic resources)
Care packages for your customers = an idea a week to enhance customer service /
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(Electronic resources)
The new gold standard = 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
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(Electronic resources)
How you do-- what you do = create service excellence that wins clients for life /
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(Electronic resources)
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