Interpersonal communication.

Managing conflict with your boss by: (Electronic resources)

Relational communication : = an interactional perspective to the study of process and form / by: (Language materials, printed)

My way or the highway : = the micromanagement survival guide / by: (Language materials, printed)

The transformative power of dialogue by: (Electronic resources)

Human-information interaction and technical communication = concepts and frameworks / by: (Electronic resources)

Group leadership skills : = interpersonal process in group counseling and therapy / by: (Language materials, printed)

Skilled interpersonal communication = research, theory and practice / by: (Electronic resources)

The character of the manager = from office executive to wise steward / by: (Electronic resources)

Change processes in relationships = a relational-historical research approach / by: (Electronic resources)

Communicating with more confidence by: (Electronic resources)

The handbook of communication skills by: (Language materials, printed)

Communication in medical care = interaction between primary care physicians and patients / by: (Electronic resources)

Crucial confrontations = tools for resolving broken promises, violated expectations, and bad behavior / by: (Electronic resources)

The intercultural dynamics of multicultural working by: (Electronic resources)

溝通力 : = 溝通的基本技巧 / by: (Language materials, printed)

Emotion in social relations = cultural, group, and interpersonal processes / by: (Electronic resources)

The lost art of listening / by: (Language materials, printed)

Communication skills for working with elders / by: (Language materials, printed)

Crucial confrontations : = tools for resolving broken promises, violated expectations, and bad behavior / by: (Language materials, printed)

The loyalty advantage : = essential steps to energize your company, your customers, your brand / by: (Language materials, printed)

Reaching out : = interpersonal effectiveness and self-actualization / by: (Language materials, printed)

Get them to see it your way, right away : = how to persuade anyone of anything / by: (Language materials, printed)

Perfect phrases for dealing with difficult situations at work = hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions / by: (Electronic resources)

A survival guide for working with bad bosses = dealing with bullies, idiots, back-stabbers, and other managers from hell / by: (Electronic resources)

The "it" factor = be the one people like, listen to, and remember / by: (Electronic resources)

Handbook of communication skills by: (Electronic resources)

Interpersonal dynamics in second language education : = the visible and invisible classroom / by: (Language materials, printed)

Executive presence = the art of commanding respect like a CEO / by: (Electronic resources)

Dealing with difficult people : = 24 lessons for bringing out the best in everyone / by: (Language materials, printed)

Young children's rights = exploring beliefs, principles and practice / by: (Electronic resources)

The first-time manager's guide to team building by: (Electronic resources)

Communicating affection = interpersonal behavior and social context / by: (Electronic resources)

Community building = values for a sustainable future / by: (Electronic resources)

Better than perfect : = how gifted bosses and great employees can lift the performance of those around them / by: (Language materials, printed)

Communication and interpersonal skills in social work / by: (Language materials, printed)

The art of talking to anyone : = essential people skills for success in any situation / by: (Language materials, printed)

Brand engagement = how employees make or break brands / by: (Electronic resources)

GPS 銷售法 by: (Electronic resources)

第一次就說對話 = 讓你有效溝通、輕鬆領導 / by: (Electronic resources)

處世的頂尖智慧 by: (Electronic resources)

絕對說服 100招 by: (Electronic resources)

Studies in symbolic interaction. Volume 32 / by: (Electronic resources)

Studies in symbolic interaction. Volume 30 / by: (Electronic resources)

Perfect phrases for dealing with difficult people = hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / by: (Electronic resources)

不當好人沒關係 = 為自己活遠離取悅他人的夢魘 / by: (Electronic resources)

Perfect phrases for building strong teams = hundreds of ready-to-use phrases for fostering collaboration, encouraging communication and growing a winning team / by: (Electronic resources)

Perfect selling = open the door, close the deal / by: (Electronic resources)