顧客關係管理
Overview
Works: | 30 works in 30 publications in 30 languages |
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Titles
服務業行銷與管理 = Services marketing and management : 品質提升與價值創造; quality enhancement & value creation
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(Language materials, printed)
服務力 = The power of service quality : 看不見的商品,蘊藏無價的商機; cannot see commodity, hidden priceless opportunity
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(Language materials, printed)
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